Reference Qualifier not working for List Collector

VikMach
Mega Sage

Hello SNow Professionals,

I have a reference qualifier for List Collector that I am using in Catalog Item. I want to ORDERBY Sequence and I added the following but it doesn't Order By Sequence instead it Orders by Alphabetically. I referred to some other reference qualifier's for List Collector in our instance and everyone has used it in similar fashion. It works for them but not for me. Not sure what am I missing. Any help would be appreciated.
Thanks!

 



Vikas1_0-1667413293065.png

 

1 ACCEPTED SOLUTION

Pavankumar_1
Mega Patron

Hi @VikMach ,

I don't think you can achieve sorting on backend catalog form but it may work in portal.

Try below option:

Reference qualifier: javascript:"inactive=false^element=system_inter_mgt"

Variable attributes: ref_ac_order_by=sequence

If Variable attributes is not visible on your form then go right click on header > configure >Form Layout and select that field to the form.

Screenshot (302).png

If it helps please click Accept as Solution/hit the Thumb Icon.
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

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6 REPLIES 6

AnubhavRitolia
Mega Sage
Mega Sage

Hi @VikMach 

 

It should work. I hope your order of Sequence is not same as alphabetically.

 

If possible please show the list of your choice records with name and Sequence values and element and inactive field also.

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

@AnubhavRitolia - I need this in this order. Here you go.

Vikas1_0-1667416668130.png

 

Hi @VikMach 

 

Try below :

 

javascript: "ORDERBYsequence^inactive=false^element=system_inter_mgt";

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

@AnubhavRitolia - No Anubhav, that didn't work either. I tried to place the ORDERBYsequence in different places in the filter condition that doesn't do the trick. I'm wondering if something has changed or has it to do with my Choice List itself?
Thanks for the try!