Related Search is not Working
Hi All,The Related Search feature is not working. For every input I insert, I get 'No matching results found for incident.Does anyone know how to fix it? Thanks in advance
Forum Posts
Resolved! Walkup Experience - Technician Name Display
Hi Community, When walkup interactions are being assigned to technicians, the name of the technician shows up on the walkup queue, this is what we want. The problem is that surname of the technician is shortened to just a single letter. I'd like...
How to send email to users when Import set data got ignored?
SpoilerHello community,Hello community,As we are using scoped application, we are interesting records in workflow through import set. Please check below for detail information.Context Currently users that upload files into WFT workflow (import set) a...
Subflow stages in Vancouver
Hello, I have a subflow running in Requested Item with stages but in the RITM doesnt appear any stage that I put.I have Vancouver release but it doesnt work, only works in the main Flow. Do you know why or for what is not working? Thank you,Regards #...
Resolved! Flow designer not allow to save and thrown out error
While saving the flow its thrown an error saying "Unknown error occurred while processing request , check logs to get more information"
Hide/Unhide UI action vis check box.
I am looking to set my one of my UI actions so that it is only visible after a field on the incident form checked (set to true) The name of my field is called "test" (for now). I attempted to add it to the conditions script but that does not seem t...
How to make the author field editable for current KB group?
Hi, I have a req. to make the author field editable for current knowledge base group members. I have created the write ACl for author field with following advanced script but it's not working.answer = false;if (gs.getUser().isMemberof(current.kb_know...
Resolved! service catalog
Hello, Any on please help me on the below scenarios.1)Employee name variable should contain only alphabets.2)date of entry field must accept only current date (as per system date) and not past or future date. Thanks in advance.Sravya
When user click on 'Cancel' then changed value should stay with old value, but sth is not working
Hi All I've created the pop up message by client script like below:so when task is assigned to specific group and uset wants to change it then he can see the confirm pop up message:,,If you change the assignment group, the XYZ cannot be longer proper...
How to format the fields and background color in record producer
Hi Team, I would like to know is there any possible way to format the look and feel of a record producer in servicenow ?How we can do the style of a record producer fields/ variables and background.Please suggest.
Resolved! connecting a custom table and portal form
I have created a new custom table - 'u_consultant_tables' with fields as u_name and u_employee_type. Have also created a new form 'Hiring new form' with variables as u_name and u_employee_type and have connected using business rule - and the code is ...
Auto Increment Numerical Value in Catalog Item Variable "Project number"
Hi, My requirement : I have created one new variable in catalog item "Project Number", for this project number variable i need auto numbering functionality like incident number. Please help me on this requirement. Thanks,
How do we select the template from Flow designer? When I select action as Standard
Hi ,How do we select the template in the catalog task from Flow designer? When I select action as Standard .When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.
ACL script is not working properly
Hi All, I am having an existing ACLs on the table - asmt_assessment_instance_question. In read and write acl: existing script is like below with the role - u_ticket_admin:answer = (current.instance.user == gs.getUserID()) || (new AssessmentUtils()).h...
Resolved! FIlter condition is not working for SLA
Hi team,I have created one SLA definition with some filter conditions and It should not trigger when I select any business service from the below conditions.But the SLA is triggering when I select business service one of those above.Am I making any m...
