Hi. When entering a Walk Up experience queue the name of the people waitlisted is shown on the TV screen. Due to complaints of the worker's council here in Germany, my customer wants to show sequential unique numbers instead of names on the TV screen...
Hi ,I would like to have a customized resolve button on the Incident Workbench.I have a field Overview on the incident table. When user clicks on the resolve button on the incident workbench. I would like to populate the data that is already there on...
how to tag the ticket information to the consumable once assigned from interaction?
Hi, I need help with restricting the Variable formatter for certain group for one of the Catalog Item. My requirement is to make the Variable Formatter to be editable only for certain members of the group for rest all others it shouldn't be editable....
Hi All, I am new to Virtual agent. I am having a requirement to add one more option as "New search" along with I 'm done and show more options. But, I am unable to find out where is I'm done and show more are configured. As its OOB , please let me kn...
Hi, I want to hide the global search option from banner, Please help me with that. Regards,Srinivas
My query is I have created one dashboard on my homescreen which shows the Actual elapsed Time of the Incidents that gets assigned to a particular Group. What I have observed is when a new Incident is assigned to the group if we refresh the dashboard ...
Hi All, We have a field on table sys_cs_conversation " Device Type" type is string and we have choices in it, those are in sys_choice table, can we use the same choices on the other field of custom table, Please help.
Hi, I have a requirement, In the flash table form (as shown in screenshot) there is type field with option user, account and location. If i select user, then in table name field (data type of table name field is table name where it shows all table) ...
Need to see how can i use the Unified Navigation app to create a Funnel, for the following1. Get all the Fulfiler user list [Means Who Creates Task, work on them and Create CHG, Incident, Problem]2. Get the list of users who are only approver [Who lo...
Hi,I am creating database view between 3 tables, reason is we have some custom fields in "cmdb_ci_printer" and cmdb_ci_lb" table. we want to create reportscmdb_cicmdb_ci_lbcmdb_ci_printer It is only displaying the records of the table which has "high...
Hi, Does the catalog item meta get entered like that of knowledge where underscores have to be used in place of spaces for phrases? Thank you,Adam Robbins
How can I show a wf_activity_variable (Instructions) on a sc_task form. What I'm trying to do is bring the "Instruction's" variable (wf_activity_variable) onto the SC_Task form
Placeholder showing black in the search bar on the home page after Utah upgrade. Please find the attached screenshots for before and after upgradeAfter upgrade: Before upgrade: Please help us here. @Ankur Bawiskar Could you please us here
