Attach a Flow Designer Flow to Record Producer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2019 04:10 PM
I've created a new record producer, and instead of scripting the values to populate the fields on the incident, I created a flow in Flow Designer to it. The problem I'm having is, how do I attach the flow to the record producer. Catalog task has a tab called Process Engine, and the record producer does not. I didn't see on where I could add it in the form designer either.
Any help would be appricated.
Thanks!
- Labels:
-
Incident Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 07:15 AM
For those finding this thread via search, there is a 100% reliable way to create Flow from Record Producer without using any code. Just need to learn about the sc_item_produced_record table and use that as a trigger.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2025 08:58 AM
Thanks for this Rob!
One additional thing to add is that on the record producer form, the Flow field has a reference qualifier to only show Service Catalog flows and at least in my case, my record producer flow was not in the list. I didn't want to change that filter completely, so the way I got around this was by removing the reference qualifier, adding the flow to the record producer, then adding the reference qualifier back to the Flow field.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-23-2025 02:54 AM
@Uncle Rob : this table option is not coming in the tirgger condition for when record is created, how have you used it let me know