Attach a Flow Designer Flow to Record Producer

markacosta
Tera Contributor

I've created a new record producer, and instead of scripting the values to populate the fields on the incident, I created a flow in Flow Designer to it.  The problem I'm having is, how do I attach the flow to the record producer.  Catalog task has a tab called Process Engine, and the record producer does not.  I didn't see on where I could add it in the form designer either.

 

Any help would be appricated.

 

Thanks!

7 REPLIES 7

Uncle Rob
Kilo Patron

For those finding this thread via search, there is a 100% reliable way to create Flow from Record Producer without using any code.  Just need to learn about the  sc_item_produced_record table and use that as a trigger.

Thanks for this Rob!

 

One additional thing to add is that on the record producer form, the Flow field has a reference qualifier to only show Service Catalog flows and at least in my case, my record producer flow was not in the list. I didn't want to change that filter completely, so the way I got around this was by removing the reference qualifier, adding the flow to the record producer, then adding the reference qualifier back to the Flow field. 

@Uncle Rob : this table option is not coming in the tirgger condition for when record is created, how have you used it let me know