Attachment Dialog is Displaying "Encrypt with Module" Dropdown
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10-24-2022 11:28 AM
Hi all,
We just had a user report this to us. The attachment dialog is displaying a "Encrypt with Module" dropdown that we do not want to expose to the end user. I cannot figure out where to go to hide this element.
Thanks in advance.
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10-24-2022 02:12 PM
I've never seen this before. Are you using edge encryption or some other additional encryption?
In general, that attachment modal is a UI page called "attachment". You can take a look at the UI page here to see if it gives you what you're looking for:
instanceName.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=b1b390890a0a0b1e00f6ae8a31ee2697
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07-27-2023 12:16 PM
Figured out the solution - see my post here:
Solved: Re: Forced encryption on attachments - ServiceNow Community