Attachment on Catalog task

[Vaishali 11]

I want to make attachment mandatory on a particular catalog task for only one catalog item. How can I achieve it?

Thanks.

Vaishali

[Vaishali 11]

I tried that also, still getting the alert, even if the attachment is uploaded.

[Brad Bowman · Accepted solution]

If you're getting the alert even if the attachment is there, then something's not working with the GlideRecord, which most likely comes back to the fact that it's running in a client script.  Here's what a Catalog Client Script would like with a Glide Ajax:

function onSubmit() {
    var st = g_form.getValue('state');
    var sd = g_form.getValue('short_description');
    if (sd == 'Fulfillment Task') { //to only run this for one particular Catalog Task
        if (st == 3) { //to only run this when the State is Closed Complete
            var sysid = g_form.getUniqueValue();
            var ga = new GlideAjax('CheckAttachment');
            ga.addParam('sysparm_name', 'taskAttached');
            ga.addParam('sysparm_sysid', sysid);
            ga.getXMLWait();
            var answer = ga.getAnswer();
            if (answer == 'false') {
                alert("You must attach the required forms prior to closing this task");
                return false;
            }
        }
    }
}

Then your Script Include with the Client callable box checked would look like this:

var CheckAttachment = Class.create();
CheckAttachment.prototype = Object.extendsObject(AbstractAjaxProcessor, { 
	
	taskAttached: function (){
		var answer = 'false';  
		var id = this.getParameter('sysparm_sysid');
		var attachment = new GlideRecord('sys_attachment');
		attachment.addQuery('table_name', 'sc_task');
		attachment.addQuery('table_sys_id', id);
		attachment.query();
		if(attachment.next()){
			answer = 'true';
		}
	return answer;
	},

type: 'CheckAttachment'
});