Attachments added are not visible for non itil users in catalog attachment widget are not visible

[Renu9]

Hi All,

I am using a  'catalog attachment' widget in my record producer.

But for the non itil users the attachments that are added to the record are not visible 

But if I give the itil role to the same user, the attachments are getting visible.

Please guide what to be made in this situation to make it visible 

[Karunakaran]

Please check the attachment roles.

I prefer to check the attachment properties.

[Renu9]

Hi @Karunakaran 

Could you please tell me where I need to check that

[Karunakaran]

if it is for uploading an attachment

check in the sys_properties table for "glide.attachment.role" property.