Attachments are not copied

Vinya Jakkula
Tera Contributor

Hi team,

I have added a attachment on request in service operations workspace, but it is not attaching to ritm and task.

Where the configuration exists.

Please help me

7 REPLIES 7

@Ankur Bawiskar 

Please check below screenshots

I have added attachment on request but not getting on ritm and task in sow

@Vinya Jakkula 

your BR UI looks different.

Did you ensure it's running After insert? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Vinya Jakkula 

Any update to this?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader