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Audit Log users data

priya17
Tera Contributor

‎12-01-2022 04:41 AM

Hi , 

 

How do we know where to view the audit logs of users on the system. For example if a users status is changed from Active = true to Active = false or something like when their names are changed I would like to see when these things are updated and who completed the update.

I would like to know  how to do this kind of work this is not a request to look at particular logs.

 

can anyone help on this .

 

Thanks in advance.

Priya

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Jeff Schodde
ServiceNow Employee
ServiceNow Employee

‎12-01-2022 09:13 AM

By default, the sys_user table is not audited. You'll need to activate it.

 

Check out this doc which should get you started:

https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/time/concept/c_AuditedTab...

 

Here is a community post with some additional advice:

https://www.servicenow.com/community/developer-forum/can-we-bring-the-history-audit-of-user-in-the-r...

 

I hope this helps.

-Jeff

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