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02-28-2022 07:13 AM
There is a requirement where resolved incidents have to closed automatically after 14 days.
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02-28-2022 07:14 AM
There is a system property for auto closing resolved incidents
"glide.ui.autoclose.time"
Change the value to 14
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02-28-2022 07:14 AM
There is a system property for auto closing resolved incidents
"glide.ui.autoclose.time"
Change the value to 14

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02-28-2022 07:19 AM
- Navigate to System Properties > System.
- Go to Number of days (integer) after which Resolved incidents are automatically closed.
- Set the value to the number of days you want to wait before closing a resolved incident. For example, set the value to 14 days.
Please mark my answer as Correct/Helpful based on impact
Regards,
Dan H