Hello, I want to write a business rule to check the user in requested by field is active or inactive, if Inactive I want to add a info message " user is Inactive". please Help !!! Regards, Siddhesh
Can anyone help me why getReference not working as expected for Onchange Client script. Below a sample example. function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } var ci= g_form.getRe...
Hi Team. I have to hide particular related list when my affected user is "abel tuter" for that I have tried with UI policy and on-load client script even I have used on-change client script and converted into on-load client script. That all working ...
HI,I'm trying to GlideRecord the model category field in the alm_hardware table, below is the code. Code is not working..can someone help me with the correct code. I tried to glide record the Asset tag, serial number and other fields in alm_hardw...
Hi team, in the workflow i need to check the catalog task state. the user is set to state 'delivered' in the catalog task , i want automatically update the catalog state as closed complete. i have tried with the run script in the workflow activity ...
HI All , I need to add box showing related KB article under related records Need to add a box in which KBs can be searched and added by service desk similar to other boxes like Change and Problem as in screen shot thanks
Hiya, I am interested in building knowledge on servicenow product, however I am finding it difficult to secure a simulator instance. There is one in ServiceNow Fundamentals course, but it is aking for Pay and Begin, I am keen to start with a free ins...
Hi Folks, I'm building a flow for a catalog item and looking to append to the short description of the catalog task that is being created based on the type request submitted. I have a few 'IF' steps in the flow to append '- Data', '- Voice', '- Equ...
Hello, Was wondering if some one could help me with retrieving a list of sub-categories based on their dependent value. Basically I have a catalog item where you pick a category and I want the sub-category list to only show those associated with th...
We are looking into possibility for our service catalog ( on Service portal) to be integrated for PunchOut. Actually supplier integration for Servicenow.Though I have seen very few threads here in the community for Servicenow integration for procur...
Hi guys, pls help i need to script for application owner approval
Hi All, On a Variable set which is part of the catalog item, 'Requested for' field is not visible. However on the catalog item we want to field to be visible. In this case can we override the UI policy of the variable set on the Catalog item?
I have a thought to directly login to agent workspace without logging into instance. Can that be achievable?
Hello, I need to build a report based on the priority of the open security incidents. Lets say the highest priority of the current open incidents is critical, the report should show critical in red color. Or a red block. if its only one or two high i...
I have a requirement on changing email recipient dynamically based on location of the incident. The notification will be same. For example: if location field of incident has value of QQ2323 then email should be sent to vt.2323@xyz.com or if location ...
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