Auto complete computer information after the computer name

[rafaelalves4337]

Team, I have a requirement to auto complete (Show) the list of computers from the requested for, I already did it using Lookup multiple choice, as you can see below, but I need to more information aside of the computer name (Model and Serial number), so the user can select the best option.

Any Ideas on how I can achieve this?

[Swapna Abburi]

Hi @rafaelalves4337 

You won't be able to show model name and serial number fields when you use variable type as "lookup multiple choice", you can try Reference type of variable and update variable attributes as below.

ref_ac_columns=serial_number;model_name

[Kieran Anson · Accepted solution]

You would need to change to a reference field to do this, rather than a lookup multiple choice. Some furrher context on using variable attributes can be found below

https://www.servicenow.com/community/itsm-forum/service-portal-reference-field-values-in-dropdown-sh...