Auto populate Location(location) Based on the Users selection.

Sitakanta Bej12
Tera Contributor

My Requirement is in service catalog request  we have two variables 
1) reee_joiner_name (Type=Reference. Reference table is "sys_user")
2)Location(Type=SingleLine Text)
When we select the reee_joiner_name , Location will be autopopulate based on the reee joiner name for user.

I have written the below Onchange catalog client script ::


var Rejoin = g_form.getReference('reee_joiner_name',callback);
   function callback(Rejoin){
       g_form.setValue('phone_number',Rejoin.mobile_phone);
       g_form.setValue('location',Rejoin.location);
   }

According to this code Phone number will displaying fine. But in the Location field(location) they displaying the sys_id of the location. But my requirement is displaying Location name.

Please help me Regarding this.

 

11 REPLIES 11

Yes, Chandra its good.

Hi @kommechandra,

 

If your onchange client scripts, then you will use newValue/ oldValue for selected variable or field.

 

      locationGA.addParam("sysparm_user_id", g_form.getValue('reee_joiner_name'));

 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Hi @Sitakanta Bej12,

 

Have you solved this? Let me know if have any queries.


If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

The world works with ServiceNow

Harish Bainsla
Tera Sage
Tera Sage

Try this

var Rejoin = g_form.getReference('reee_joiner_name', callback);

function callback(Rejoin) {
g_form.setValue('phone_number', Rejoin.mobile_phone);
g_form.setValue('location', Rejoin.location.getDisplayValue());
}

Hi Harish,

 

I have also tried nothing will be displaying when we using getDisplayValue(); their