how to enable new button in reference fields in agent workspace

[suuriya]

Hi,

In standard platform interface, when you click on a reference field, you get the New button.

However, in Agent Workspace the New button does not appear. Is it possible to add it to the Workspace UI, I don't see an option for it.

Please do let me know how we can achieve this is it possible in Tokyo version?

Thanks in advance 

[Sagar Pagar · Accepted solution]

Hi @suuriya,

The New button is not supported in Agent workspace for reference fields. Hope this will help you.

Take a look at the old thread: Ui action is not visible in agent workspace 

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Sagar Pagar]

Hi @suuriya,

Have you looked at my comments? Let me know if have any queries.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar