Auto populate watchlist

rakesh8
Tera Contributor

Hi guys,

I got two variables in service catalog,

incident created: ref type

watchlist: list collector

I want to autopopulate the watchlist based on the incident record that i choose. Can i get some hints or sol for this

thank you

1 ACCEPTED SOLUTION

Hi @rakesh8 ,

 

Try the below client script code on change of your incident variable:

 

 

var inc= g_form.getReference('your_incident_variable_name', populateWatchList);

function populateWatchList(inc) {
       g_form.setValue('your_watch_list_variable_name', inc.getValue("watch_list");
    
}

 

 

I hope this help.

 

Please mark this helpful if this helps and Accept the solution if this solves your issue.

 

Regards,

Kamlesh

 

View solution in original post

9 REPLIES 9

Manal  AQUIL
Tera Contributor

@rakesh8 I hope you are trying to auto-populate on the change of incident field.

 

 

rakesh8
Tera Contributor

Hey @Manal AQUIL 

I created 2 variables for a particular item, in which when i choose certain incident record in incident create variable( reference type), the watchlist of that particular incident record should be autopopulated in the watchlist variable( list collector type)

Hi @rakesh8 ,

 

Try the below client script code on change of your incident variable:

 

 

var inc= g_form.getReference('your_incident_variable_name', populateWatchList);

function populateWatchList(inc) {
       g_form.setValue('your_watch_list_variable_name', inc.getValue("watch_list");
    
}

 

 

I hope this help.

 

Please mark this helpful if this helps and Accept the solution if this solves your issue.

 

Regards,

Kamlesh

 

thank you @kamlesh kjmar its working 😄

Can you please give me a gist of the code. Just trying out scripting .

thank you