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10-07-2015 02:40 PM
Hi,
I am trying to Auto Populate a field when a selection is a made from a drop down using client script.
My script which does not work is below. Any help would be appreciated.
So When "Risk Type" Corporate is selected the "Internal ref" should Auto Populate to CO000
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var svc = g_form.getReference('Corporate');
g_form.setValue('SR000', internal_ref);
}
Thanks
Solved! Go to Solution.

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10-08-2015 03:20 AM
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var svc= g_form.getValue("u_risk_type");
alert('Outside'+svc);
if (svc == "Corporate") {
alert('Inside');
g_form.setValue("u_internal_ref", "CO000");
}
}

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10-08-2015 03:20 AM
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var svc= g_form.getValue("u_risk_type");
alert('Outside'+svc);
if (svc == "Corporate") {
alert('Inside');
g_form.setValue("u_internal_ref", "CO000");
}
}
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10-08-2015 03:23 AM
Hi,
Thanks, I am lost of this. Changing the Risk Type still does not pre-populate the Internal ref.
Lost of ideas now, Service Now might have let me down for the first time
Thanks
Riaz

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10-08-2015 03:40 AM
HiRiaz,
what is the value that you got in alert(svc); ?
u_risk type is populated from some table? or just some values entered into the dropdown ?
If it is coming from any table ,then the value might be different. So give that value in the palce of corporate in
if (svc == "Corporate") and try
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10-08-2015 03:49 AM

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10-08-2015 04:06 AM
Are you getting any pop up while changing the value or not?