Hi, After setting agent workspace custom logo, admin is able to see the custom logo but for some users, they are not able to see custom logo rather able to see the default NOW logo, in agent workspace header. Is this because of domain separa...
Hi, I have a catalog item and tickets related to this catalog item will be created automatically through databased. Now the requirement is to auto close these tickets after 15days of creation. Is it good practise to use 'Wait for duration' action in...
Hi experts,We have a catalog item with 3 checkboxes one after another.Generally if there is a group of checkboxes then by default selection of at least one checkbox becomes mandatory.But Client wants all of these 3 checkboxes to be mandatory. Is ther...
Hello, All! I'm currently having problems with my Flow Designer CHG flow. Early in the flow am creating an Ask for Approval, and later in the flow I'm using an IF statement to call back to it. To put this in context, I created a new option for peo...
I created a variable and gave type as single line text. In this i want this variable field to be restricted to only numeric characters.
I have a workflow that has two levels of Approval (1st Approval then 2nd Approval). If for some reason one of the approvals does not have an approver assigned the Approval Activity will be skipped.Is there a way to build logic that says "if approval ...
Hi @Ankur Bawiskar , I have a requirement to hide a particular choice option of Select Box variable based on the particular record selected in Reference Variable on the Record Producer. I have written an Onchange Client Script for the implementation...
We have a team set up with 6 members who rotate weekly as Primary members (no secondary roster has been set up). As of 1 July, they want to re-order their member's shift patterns ONLY to commence from 1 July. When I go into Edit Schedule to update ...
I am creating a data source using load by script option. I am able to retrive the data but not able to correctly put it in the import set table. The Json looks like this : {"data": {"type": "io","id": "123","attributes": {"ipAddresses": ["101.10.11...
A. Some applications are certified by ServiceNow B. All applications are certified by ServiceNow C. Applications may be developed by ServiceNow Technology Partners D. It houses both paid and free applications and integrations E. Applications are buil...
As an admin, I can personalize the list but ITIL users are unable to personalize the list. (after selecting the field, it doesn't show up in the list, as a result "Reset to column defaults" button is not also active)
Hi @Pavankumar_1 Payload:{"receiver":"","status":"firing","alerts":[{"status":"firing","labels":{"alertname":"TestAlert","instance":"Grafana"},"annotations":{"summary":"Notification test"},"startsAt":"2023-06-20T10:19:31.207102004Z","endsAt":"0001-0...
Dear all,I am trying to create a reference variable and which is referring to directory_user table but unfortunetly it is not visible for the selection. Please see the below screenshot for the same.Does any one know if we have some limitations for re...
I have a field 'Users' which is a list type field, I added a validation (OnChange client script) for that field to check if email address belongs to particular domain, if it does, then it should be added in the users list, if its not then it should c...
We have a need to add a pop-up dialog box (information only) when a user checks a checkbox.
