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Compare date fields with different format in client script

Hi,  I have requirement to remove option from select box if 'refresh date' field has future date. The 'refresh date' variable is inside multi row variable set, so iam unable to use it in normal client scripts to getvalue of refresh date and then writ...

Resolved! Import data into M2M table

Can anyone guide me the end to end process of importing data to an M2M table in servicenow?

ipsa by Tera Contributor
  • 694 Views
  • 2 replies
  • 0 helpfuls

How to use GlideAjax in on submit client script

Hi Team,I have to do a validation on one variable called tax id ,if the tax id  does not exists in account table ,it  clear out the value, and is happening with On change client script.But it should not allow to submit the form.But form submission is...

KARAN24 by Tera Contributor
  • 4208 Views
  • 13 replies
  • 1 helpfuls

Saviynt users are not inserting/updating to ServiceNow user table

Hi , As we installed a plugin a saviynt  -> Saviynt users are stored in the below tablex_saviy_iga_user  from these table users need to insert /update to servicenow sys_user table As we checked there is OOB  business rule and script include USER: Bef...

Munny1 by Tera Expert
  • 368 Views
  • 2 replies
  • 0 helpfuls

Resolved! Announcement : Email Template

Hello Everyone,I have an requirement, when someone is creating an announcement then email should be send. I have created one notification and one email template, both on announcement table. Now in the emails signature the name and title of should be ...

C_S3 by Tera Contributor
  • 1304 Views
  • 6 replies
  • 1 helpfuls

Post Incident Report

Hello My team are in the process of adopting the Major Incident Workbench and the subsequent PIR generated from the Major Incident. However, the generated PIR contains all of the system updates as well which no one wants to see. Can we generate PIR w...

DanJC77 by Kilo Contributor
  • 631 Views
  • 2 replies
  • 0 helpfuls

What does not work if we don't use Taxonomy Nodes?

Hi,Can Service Portfolios link to Service without a Taxonomy Node?I can see these are not mandatory in the platform and you can indeed create a Service with a Service Portfolio, without a Taxonomy Node - however does doing this impact the functionali...

Add Risk Assessment Button to Service Portal Form

Our Service Portal has a data table widget for the Change Request table. Some users create changes via a record producer in the portal.I want to redirect them to automatically be presented with the risk assessment after the creationAND/OR have the Ri...

Megalithe by Tera Expert
  • 1130 Views
  • 8 replies
  • 0 helpfuls

How can I autopopulate a tag with information from a catalog item?

Hi ,I am creating a catalog item and want to create a flow where information that is entered into a short description field is auto populated on the backend side. When a user fills out information on the catalog item, it then shows up on the back-end...

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twray by Tera Contributor
  • 633 Views
  • 3 replies
  • 0 helpfuls