Hi Team, Can somone please help me on the below information.We have a parent company now in that company one child customer is going to divide and planning for new instance creation.Please help me how can we do the Restoration and what checklist we n...
Hi All,I am modifying a catalog in which I haveVariable 1: List collector variable name "Application" in which i am gliding "cmdb_ci_business_application". Variable 2: Environment which is select box having choices with, production, DEV, QA so on.. ...
I am having a custom table with few fields . When some changes are made for the fields, that is not getting captured in the Activity filter. I even configured the field in the activity filter by clicking on the filter icon.But still updated fields ar...
I have created catalog item , have a requriment to validate attachment size on onsubmit catalog script. above catalog item sys_id=1c006ba297c67110dc42b380f053af9a which is visible in url In above attachment table attachment have different sys_id. P...
In transfer order line form[alm_transfer_order_line] the model field value are not getting populating even the respective table having the data.
Need total duration of below recordsscript:var val = 0;var count=new GlideRecord('metric_instance');count.addEncodedQuery('id=1db320a2970a31108fc572571153af98^value=In Progress');count.query();while(count.next()){val += count.duration.dateNumericValu...
Hello, is there a way to have a list report stacked/grouped additionally? I have a report of task_time_worked and I have it grouped by task.parent.number so I can group them all by RITM. Is there a way to additionally group them by the sctask? I try ...
Hi,I have created a flow to submit a catalog request when ci status changed.Trigger condition works fine but 'submit Catalog Item Request ' action on the flow throws error message Flow Designer: class java.lang.Long cannot be cast to class org.json.s...
Hi Team, We have 3 variable set on catalog item.2 is single line and 1 is multiLine variable set.I am creating change request from task and copying all variable in change description.I am able to fetched single line variable set value by below code b...
Disable Add tags in incident form and enable only for admin role users ?How to achieve this
Hi All, I have a requirement to allow for worknotes, but not additional comments, to be added to a task after it is no longer active. However, the journal entry fields (comments, worknotes, comments_and_worknotes) all hide when a task is set as inact...
How to make mandatory and non-mandatory based on field value . if ZooX PN and MFG PN fields having some value then below fields should mandatory otherwise non-mandatory How we can achieve this ? Thanks
Hello All, Am running the BR to check if the PIN generation time passed the 24hrs. Here is the below script. but getting the error which i mentioned in the subject.Please help on this.Thanks. (function executeRule(current, previous /*, gs*/) { var...
Hi, I have a order guide and it have 4 catalog item as include this item (rule base). There are two catalog item for which new version is coming between 2 months. They are creating new catalog item with update and not update the previous one and maki...
Is it possible to make the implementation and post implementation tasks mandatory, meaning they cannot be canceled and you can't move to the next stage until they are completed? I want to do this in our change module but don't want it to break any fl...
