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‎09-14-2022 01:11 AM
Hi guys,
please help me with this scenario i have already created the one filter in list view 'my work', so in this i will put some conditions on that, please check if it is enough or give the solution. my question is ' Based on the logged user the my work filter shows that what are the assigned tickets for particular user.
Solved! Go to Solution.
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‎09-21-2022 07:38 AM
Hi
If it is resolved please close the thread by Marking as ✅ Correct so that other readers will get benefit if they have similar question.
In future they will refer this one get benefited or let us know if still not resolved.
Hope you understood.
Regards
Pavankumar
ServiceNow Community MVP 2024.
Thanks,
Pavankumar

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‎09-14-2022 01:25 AM
Hello,
for more security you can also apply ACL on LIST view
You can try creating ACL of type list_edit for change table & specify the roles who should be able to edit fields from list view (if any).
- Create an allow ACL for the table using "Incident.-- None --"
- Create a deny ACL for all fields in the table using "Incident.*"
- Create an allow ACL for the field you want to be editable using "Incident.Assigned to
Regards,
Vaishnavi
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‎09-14-2022 01:35 AM
Thank you vaishnavi for your reply actually my question is if any user logged into instance if they go to the table and select the my work filter from personal filters that time the records show the particullar user records only.
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‎09-18-2022 12:00 AM
Hi
yes it will work. It will display data which are assigned to logged in user.
Hope you it helps you to understand.
Please Mark ✅ Correct/helpful if applicable, Thanks!!
Regards
Pavankumar
ServiceNow Community MVP 2024.
Thanks,
Pavankumar
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‎09-21-2022 07:38 AM
Hi
If it is resolved please close the thread by Marking as ✅ Correct so that other readers will get benefit if they have similar question.
In future they will refer this one get benefited or let us know if still not resolved.
Hope you understood.
Regards
Pavankumar
ServiceNow Community MVP 2024.
Thanks,
Pavankumar