Before activating an IdP record, you must Test the connection to the IdP.

[TStark]

I've added an Identity Provider to my instance and have successfully tested the connection and have set it as default, however whenever I attempt to activate I get the error: "Before activating an IdP record, you must Test the connection to the IdP"

Can anyone provide insight on this issue. I've searched throughout the community and nothing resolves the issue for me.

Thanks,
AJ

[TStark · Accepted solution]

I got this resolved after working with SN support. I also noticed that I had a similar issue with not being able to check the "Auto redirect IDP" box. Both solutions are below

For the "Activate IDP issue the resolution can be achieved by:

1. Create a new System Property (navigator search for sys_properties.list) named: glide.authenticate.multisso.test.connection.mandatory with Type true|false and Value of False. 

2. Re-test your IDP connection 

3. Click "Activate" and "Update and Exit"

4. IMPORTANT: go back to the system property you created and change the Value to True.

Details on this issue can be found here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714802

For the 2nd issue of not being able to check the "Auto redirect IDP" box:

1. Copy the sys id of the Identity Provider (IDP) you wish to auto redirect.

2. On the sys_properties.list table find and open the glide.authenticate.sso.redirect.idp system property

3. Paste the sys id of the IDP into the Value field.

4. Click Update and Exit.

- AJ