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bulk upload application services

We got about 500 application services to be uploaded onto our new SNOW instance. Is there any way this can be done in bulk rather than doing one by one. The company that did the project uploaded one set of Application services.

Ashok Alla by Mega Contributor
  • 582 Views
  • 1 replies
  • 0 helpfuls

Resolved! Cannot change Phone Number Field

Hi, we have a phone number field and use following number: 0800666666the number will be change immidiately after into: (080) 066-6666This causes problem with interfaces, cause we need to give above mentioned number, without () or - . Only in this com...

wsche by Giga Contributor
  • 989 Views
  • 7 replies
  • 3 helpfuls

How to modify the subject line of Notification ? Where exactly to write the mail script for subject line as I want to change the subject line on basis of a field present on another table

How to modify the subject line of Notification ?  I want to change  the subject line on basis of a field present on another table . I referred the post below but not getting where exactly to call it  https://community.servicenow.com/community?id=comm...

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Servicenow12 by Tera Contributor
  • 1374 Views
  • 6 replies
  • 0 helpfuls

How to get current record field values

Hi All, I am using a display business rule on sys_user table to check for certain roles and then display alert message based on User ID of the opened record. How can we check the User ID value of the current record?   Regards, Archana

Resolved! Design document for Change

Hi, Does anyone have a design document for Cange Management, please? Need doc, not a link to ServiceNow docs. Kindly help. Regards Suma P.  

Resolved! State Field showing incorrect State

I have defined a Change Model consisting of: Scheduled ->Implement, Pending Customer Pending Customer-> Scheduled, Implement Implement-> Review, Pending Customer When I transition my change request into Pending Customer State, The state field shows '...

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Mudit4 by Kilo Expert
  • 1508 Views
  • 14 replies
  • 2 helpfuls

Cannot add "Flow" field to catalog item

Hi all, I have a Quebec instance with the com.glideapp.servicecatalog.flow_designer plugin installed. The sc_cat_item table has the Flow column and it is active. Unfortunately, When I go to configure a catalog item and to choose a Flow, the option do...

Check case sensitive in addQuery filter condition

Hi All, I have a reference field in my catalog form, on choosing of values fetching data from another table. Here I have duplicate names for some records but case sensitive is different. So I just want to get result data only to the name which I pass...

sana11 by Kilo Guru
  • 2986 Views
  • 14 replies
  • 2 helpfuls

Agent workspace showing internal server error (500) message

Hi Team, We have recently installed the plugin called Workforce Optimization for using of shift management process in agent workspace. But when I click on calendar option after some time always showing this below error. If anyone knows please let us ...

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Rakhesh by Kilo Guru
  • 2022 Views
  • 2 replies
  • 1 helpfuls