Hi Team, On Service portal, We have a page name A. Under that page we have report option, When we click on report option a new page open "https://instancename.service-now.com/sys_report_display.do?sysparm_report_id=sys_id" here we have click to print...
Alright bear with me. I have the first draft of a script include var ContactUtils = Class.create(); ContactUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, { /** * Splits a fullname into first/last components */ splitFullname: fun...
Hi, I have a reference field in service catalog and when i try to search in the field, it is giving me all values "starts with" the entered string. But i want to search records based on "contains" filter. i.e. i want to get all the records which con...
Hi, I want to see the duplicate email users in the list view of User Table without using of show matching. Help me in this.
Hi, I am able to get the location of logged in User but I am not able to get the country. Please help. gs.getUser().getLocation(); is workinggs.getUser().getLocation().country; is not working Regards, Sreedhar
the condition is when a user attaches the attachment in catalog item if the excell headers didnt matched with {number,name,assigned to ,assignment group) the attachment should not attach to the catalog item by using Glide Ajax in catalog item i ...
Hi all, Some one suggest me please how to redirect to Portal page based on search Keyword Ex: when i type Covid19 or coronavirus in search bar automatically it should be navigate to Covid Portal page. So how can we do this. if it is not possible to ...
I have an Inbound Action already set in place to update the State when a users responds to an email, but we have users going directly into the Incident and added comments. We need to change the state to Customer Responded(33) when this happens as wel...
Hi all, Please I need information about how to manage On-Premise Instance. Also, how can we force reset the Admin Account if we don't have the credentials? This is a company Instance, and not PDI. Thanks all
Hi All, I want to add select all option in List Collector Variable choice so that i could select all options at the same time instead of one by one when require to add all choices of List Collector Variable
Please help me with the script includes and onchange client script to Populate requested for details while raising a request through catalog item. Below are the variables from catalog item. Requested for - requested_for Requested by - requested_by Lo...
Hi, In our instance which is in Paris, the notification tab in system settings is missing for some users. do anyone know the possible reason for that? Note: It is happening for some users only
This is a 2 part question that I'm hoping has the same answer. 1) If a user removes My Groups Work from the ITIL homepage, where do you find it to add it back? I can't find it in the Add Content frame. 2) I created a 2nd gauge similar to My Groups...
What is the difference between the two fields? I'm wondering what best practice is regarding the two within ITSM processes.
Hi all, I am creating a request from inbound action. Also i am calling a workflow from it. In that workflow, after begin activity i have created a catalog task activity. After that activity some custom activity is there. Once that custom activity com...
| User | Count |
|---|---|
| 32 | |
| 16 | |
| 12 | |
| 9 | |
| 9 |
