Best practices and guidance on how to tag knowledge articles and improve search results to be more refined.

[Prabha]

Hi,

Would like to understand what are the best practices and guidance on how to tag knowledge articles and improve search results to be more refined.

Thank you

[sachin_namjoshi]

Below blog should help you

https://community.servicenow.com/community?id=community_blog&sys_id=c5bc6a25dbd0dbc01dcaf3231f9619eb

Regards,

Sachin

[Prabha]

Thanks Sachin. The blog was really helpful.

[Priyanka Vasant]

Hi prabha,

Go through the below links that might help you.

https://community.servicenow.com/community?id=community_question&sys_id=065803eddb1cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=7507e15ddbee9340a39a0b55ca96...

Mark helpful or correct based on impact.

Regards,

priyanka A.

[Prabha]

Thanks Priyanka. The blogs are helpful.