Best practices and guidance on how to tag knowledge articles and improve search results to be more refined.
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‎04-15-2020 03:06 PM
Hi,
Would like to understand what are the best practices and guidance on how to tag knowledge articles and improve search results to be more refined.
Thank you
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‎04-15-2020 04:51 PM
Below blog should help you
https://community.servicenow.com/community?id=community_blog&sys_id=c5bc6a25dbd0dbc01dcaf3231f9619eb
Regards,
Sachin
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‎04-16-2020 04:23 AM
Thanks Sachin. The blog was really helpful.
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‎04-15-2020 10:52 PM
Hi prabha,
Go through the below links that might help you.
Mark helpful or correct based on impact.
Regards,
priyanka A.
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‎04-16-2020 04:25 AM
Thanks Priyanka. The blogs are helpful.