Hi, We would like to update some features in walk-up experience such as themes, some fields in the check in page, however due to security setup in walk-up experience service portal that only allow user like Walk up user that only has one role of sn_...
Hi All,We have a requirement to enable PII Data Encryption for Catalog Item variables. How to achieve this can anyone let me know on this?Thanks
Some catalog items are marked with "!" as shown in the image.What does this mean?No error message is displayed. .
Hi, We have a UI Action called 'Save', which is Global Ui Action, and another Custom Ui Action, ' Modify'.We want to hide both of them on the Service portal only. It should be visible on the platform. Any recommendations will help.
Hi there,Does anybody know if it is possible to change the time period for tooltip display, in particular on columns when viewing data in a list view?I've hunted through UI Properties, and sys_properties, but haven't found anything yet.Our client is ...
Hello friends Does anyone know if there is a list of out of box numbering prefixes out there? When creating applications, I don't want to mistakenly use a prefix for an OOTB application if we should want to purchase something later.
I have a need to add the comments to the reply email when a Change or RITM is rejected.I know the field I want is Comments in the sysapproval_approver table but unable to add it to the email.
We have Zabbix as a monitoring system - we currently have it set up with a userID in service now with these rolesrest_api_explorersn_incident_writeServiceNow monitoring and integration with ZabbixIncidents are logged, and subject and notes are update...
How to Another option like 'Private' under 'Download,Remove,Rename' options of attachments as shown above? Is it configurable or needs to play with source code ? I can see component in debug as 'now-dropdown-list'. Not sure what it is in Servicenow ....
Hi All, I have a requirement like i want to create a Button for excel file download in the catalog item , how can i do this.. please help me on this requirement.
How can I run a report on the number of hours a person logged into UAT? Not just the time tracked working a ticket but overall using the system?
All, I need to make the Additional Comments field mandatory on the Incident form when 1) When the state is changed to On hold or2) When the On hold reason changes I have created a UI Policy as shown here.However, whenever I submit additional comments...
Hi All, We have some knowledge articles with hardcoded links to old service portal. Now we have got a new portal. Now the requirement is, when we click on the link in knowledge articles it should redirect to new portal without changing links in knowl...
I have one custom table in which I have configured one view is configured this view I want to show all the users in the system. but there are some users who have configured the list layout as per their needs... I want to apply my default view for all...
Hi,We recently upgraded to Tokyo and we see the save and submit button on the assessment form is missing. If anyone is aware on how to resolve this issue. Please let me know.On the assessment URL i see: #sp_survey_root to be added https://<instance>....