Blank Asset records being created

[LG2]

Hi,

We are looking to create asset records via a wizard so users have a nice pretty front end to play with - at the moment it's only passing basic info as we're testing the concept.

Asset gets created via record generator in the wizard - not a problem - and we have a new field called "u_wizard" to identify that is where is comes from.

We then have updated the OOB Business Rule which creates a CMDB entry so that it doesn't run when u_wizard = true

We then have our own script which creates the CMDB entry if u_wizard is true.

So far, so good works a treat... creates the Asset how we want it, then creates the linked cmdb record how we want it...

Except when the CMDB is created, it then goes off and creates a new, completely blank Asset record (we know it is done after the CMDB because of the date/time stamp).

We've tried temporarily disabling the two OOB Business rules which run on CMDB table which create assets:   Create Asset on Insert, Create Asset on Model change.     Still we get a blank asset?     There are no custom BRs which create assets which run on the cmdb table.

Any ideas before we get splinters from head scratching?

thx

[Community Alums]

How often are your assets being created "manually" to require a wizard? Perhaps there is something else in the process here that we could look at to help you out. A lot of companies I work with bring in new assets through the procurement process or bulk load from a purchasing source, so maybe that is something we could look at here to help you out. Typically it isn't end users creating new assets...