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06-20-2016 12:08 PM
Hi Team,
I am trying to upload bulk assets in servicenow and its working as well. I have downloaded the hardware asset excel template(alm_hardware.xls) for asset import. But I dont see "Model","Model Category" in the column list of the downloaded template. Though I could upload bulk assets without these two fields (even if the fields are mandatory) but I need to show these fields anyway. How can I get template with these required fields so that I could upload bulk assets with proper relationship with Model.
Thanks
Manirul
Solved! Go to Solution.
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06-23-2016 03:59 AM
Follow the steps in the below link...i.e create new table.
I want to import data to new table by excel file
Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.
Thanks,
Deepa
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06-23-2016 04:22 AM
Thanks Deepa.I will follow the instruction and let you know the result.
Meanwhile, if you please show me the screenshot of your transform map which you are using for bulk asset upload, it will be very much helpful.
Thanks
Manirul
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06-28-2016 06:03 AM
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07-11-2016 06:00 AM
Hi Deepa,
Sorry for the delayed response.
Issue has been resolved.
Thanks for the help. A BiG Thank You.
-Manirul
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06-15-2017 04:35 AM
How was this solved? I am encountering the same issue. The system keeps complaining that it does not know Model and Model Category 😕 How did you fix this issue?
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09-06-2017 06:56 PM
Hi, I'm still getting this after following a number of PBR fixes with system properties and the like. Did anyone ever sort this?