Gettint Users Interested in Creating and Rating Articles
Does anyone have any suggestions or successful methods of getting users interested in creating and rating knowledge articles?
Forum Posts
How to change the URL created by \${URI} / \${URI_REF}
Hi everyoneBoth variables create in the resulting URL the parameter "sysparm_stack". I don't want this to happen. So how can I achieve this?Is there a system property or something available? Or do I have to use the template.print function and print t...
Pull the user data from REST API
i want pull the third-party tool asset data from the REST API and update into servicenow (alm_hardware)Asset table how can i do
Resolved! How can I grab the current URL from a UI action?
Hi, How can I grab the URL of the current page through a UI action? I have created a UI action that can be a button on a form and also accessible through the list view as a List choice so multiple records can have this applied at the same time. I was...
Resolved! How to populate domain reference field from sys_user table in service catalog form requested for
Hi Community, I have created service catalog item form with multiple variables , my requirement is to auto populate the Domain variable from reference field ad_domain from sys_user table when requested for is selected . I have used catalog client scr...
Alternative to "For Each" Activity in Flow Designer
Hi Experts,I 've been struggling with this issue for the past two weeks and haven't found a proper solution yet. Is there an alternative to the "For Each" activity in Flow Designer? I have a Lookup Records action that retrieves multiple records, and ...
How to Display Resolution information with Additional Tab details for incident in employee center
Hi All, Actually i want to display Resolution details (Resolved, Resolution code, notes) in Additional tab for incident in employee center when state is move d to resolved. Please help on this ThanksRamu
ERROR - Scope cannot be empty as the assessment template has context items
Hi All, I'm getting the below flow error in the flow designer. I'm trying to call smart assessment from the flow designer. Tried to follow this article but dint work.https://www.servicenow.com/community/now-platform-forum/flow-designer-for-each-item-...
Workflow
I have a catalog item where I have a multiple-choice variable 'at what level it is required' which has 2 values 'sub' and 'resource'. If we select sub then another reference variable 'select sub' would be visible which refers to 'xyz' table and if we...
Issue in Business Rule
Hi, I have created a "Reopened" checkbox with a read-only condition in the Incident record and set its default value to false.Scenario:When the incident is in any state up to Resolved, the Reopened checkbox is unchecked (false). Once the user wants t...
application scope role in catalog creation
Good Morning All, I have created a record producer in global scope but it should be created on an another scope. Is it possible to change the scope without harming to my current development or should I create new update set and restart the creation o...
Resolved! Delete Asset Record without deleting the CI
I have been testing some of the asset creation rules with our Windows Server model category. We were not creating assets for servers and I needed to start but need to exclude any VMs. I added a condition for the Create Assets on Insert business r...
Need to Display last 3 entries of work notes in one by one order in table format in notification?
Hi All, Actually we have notification that will displaying the worknotes as one column in table format in notification like belowand the email script to display this is belowSo now my concern was the work notes has needs be display in proper order on...
Retrieve all actions 'create catalog tasks' of the flows with their respective assignment groups
Hi, I'm trying to retrieve all actions 'create catalog tasks' of the flows with their respective assignment groups.I can get a list from the table sys_hub_action_instance with all the actions and their flows from, but not the assignment groups.The st...
workflow variable
hi all i have a short question:i have a short task to select an specific group once the manager approves,i really want to know if im putting everything correctly,because i sont ussually use workflow, here is the attach the variables are connected by ...
