How to add days to glideDate object ?
How to add days to the glide date object and no need to consider time ?
Forum Posts
Resolved! How to remove Group Managers from Group automatically if we have a catalog item
Hi Team,We have a requirement to remove the Group managers from Groups in group table.We have a catalog item,where we have a field Remove Manager .So whenever the user selects any manager who needs to be removed ,it should be removed from the group t...
Project Module
Hi All, Can we grant access to Project module without ITIL role?
Updating stage of RITMN using API
I am not able to update the stage of the RITM using API explorer. Other fields on RITM are getting updated except stage. Quick help will be appreciated.
Translations knowledge articles
Hi All,As per the below images i am not able to see the translation getting an errorCan someone help me this
is there any way to scan a barcode app in web portal page
I want to scan barcode in portal page is there any way to do this in servicenow
Risk Assessment calculation
In the change request, when the user clicks on risk assessment, it will show one question connected with two choices. Based on the choice decision, a set of questions will populate, and based on those choices, risk will be calculated. Note: When a us...
Resolved! Create report. table- sn_ap_cm_ap_case(invoice case management)
Query Categorization Rate. Percentage of queries categorized by type (e.g., invoice discrepancies, payment issues).
Risk assessment answer's value based on an other answer
Hello, I would like to know if there is an OOB functionnality to modify the value of an answer (or the weight of the question) based on an other answer in the same risk assessment. Example:Question1 (weight= 10): Choice A (value = 1) Choice B (...
How to add button in notification
Hi Team, I would like to seek assistance in adding a button to a notification. The goal is for this button, when clicked, to automatically update the status of the request item to "closed" and "complete." If anyone has experience with this type of re...
About knowledge management process
I'm not entirely clear about what this diagram is illustrating from Now Learning platform. Is it suggesting that while an article has been published within the workflow, its confidence level in knowledge management remains at "Not Validated"? That se...
password validator is not defined
Hi Team, I am using password validation script for one of the catalog item using script include but getting error : ReferenceError: PasswordValidator is not defined. Script include var PasswordValidator = Class.create();PasswordValidator.prototype = ...
Resolved! Report creation.
Staff Productivity Rate.Average number of queries handled per team member during a specific period.
Resolved! Populate the Unused catalog items into a variable
Hi Everyone, I created a script include to the pull data of "Catalog Items without Recent RITM's requested from past six months" on to a variable. But script is not working can someone help me on this please. var CatalogItemsWithoutRecentRITM = Cla...
Resolved! Populate field outside MRVS with a total sum of fields inside MRVS
Hello Community, I want to populate a field called total sum on a record producer form with a total sum of the fields inside an MRVS. I was able to achieve this using an onSubmit catalog client script, but it only populates the data when user submits...
