I'm new to the ServiceNow space, and I've been assigned this story to work on. However, I'm having a hard time figuring out the scripting aspect of it. I would be glad if I could get some help on this story. I have been able to complete #1 and #2, but I need help with #3 and #4.
1. Create a new event: change.cab.notification.upcoming_cab_notice
2. Create a notification:
- When event is fired
- Recipients: Event Parameter containing the assigned to from the change
- Subject: Upcoming CAB
- Body: ${mail_script:upcoming_cab_notice}
3. Create a Email script:
Name: upcoming_cab_notice
You will be representing the following changes today at 9 AM easter during the CAB review meeting
<List of changes including Number, short_description, Planned start>:
Click here to view CAB details: href: /cab?id=cab_calendar
4. Create a new scheduled job:
- Type: Scheduled script execution
- Script:
- Find Agenda Items for today's CAB Meeting
- Build a list of recipients based on Agenda Items assigned to field
- Send a separate notification for each assigned to containing a list of changes they are representing for the CAB
