Can Announcements be made visible on the platform?

[Susie W]

We are looking at using the Announcement functionality which will put messages in the banner at the top of our portal.  Given that our ITIL users are mainly in the platform, I am wondering if we can apply it to the platform too.  Does anyone know how to do this?  I only see the possibility to specify portals in the announcment record.

[Alikutty A · Accepted solution]

Hi,

It is not possible OOB as the Announcement is widget and cannot be added on the platform banner area. 

Thanks!

[Susie W]

That's what I suspected.  Thanks.

So, if 'announcements' are just for the portal, is there a different way to get a message to display on the platform to all users who are logged into it?  I wondered if there was anything from the days before the portal.

[Alikutty A]

OOB, you can use overview help pages which behaves like a splash screen and is displayed when a user logins to the system. 

Overview Help

There are also other custom methods available in the community but they are complicated approaches.

Thanks!