Can I change the display column of reference table in Service catalog variables

[Takuya Saito]

I would like to change the display column of reference table in Service catalog variables.

For example, the table has two columns, category and type, and service catalog has two variables, that are reference same table. I would like to display one reference variable as category and another as type.

I know "ref_ac_columns", that can be filter by two columns in one variable. But it doesn't meet my requirement. I would like to use two variables that reference same table and display difference column.

Thank you.

[Kunal Varkhede]

Hi,

Have you look this,

https://www.servicenowguru.com/system-definition/multiple-reference-display-values/

https://community.servicenow.com/community?id=community_question&sys_id=e76c87a5db9cdbc01dcaf3231f96...

Thanks,

Kunal

[Onkar Pandav]

Hi,

Just want to add here that, I believe it wont be possible.

You can not make the display value conditional on a single table.

For more clarification have a look at below threads.

https://community.servicenow.com/community?id=community_question&sys_id=25005fa5dbdcdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=9bb18f69db98dbc01dcaf3231f96...

Let me now if it helps.

[Alp Utku]

You could change the variable type to "Lookup Select Box" rather than reference field.

You just need to select the table name and there is selection called "Lookup value field" you could select the column of table to be referenced.

[manjusha]

Hi, If you change display value of reference table then that new change will be applied to all other reference fields which are used somewhere else and refering to the same table. So this will cause a broblem. Thanks, Manjusha