Can I change the Sys ID of a record with another one?

[Peter B]

Hello,

I noticed that a record that was associated to a workflow was deleted some time ago. I can easily create the record again but it generates a new Sys iD. This record is tied to a catalog item workflow to process that used the records previous Sys ID. Instead of replacing the sys ID with the new one in the workflow's script, can I just simply use the previous Sys ID I get from my Dev instance and replace it with the new one in Prod? If so, how do I go about it or if this is something I cannot do or is suggested, whats the best course of action to update the Sys ID with a new one in a workflow's script? Just replace it with the new one?

Thank you!

[Prasad Pagar]

Hi Peter B,

Have you tried Undelete the record from Navigator -> Deleted Records?

Thank you
Prasad

[Peter B]

Thank you, I tried to look but I didnt see it there

[Voona Rohila]

Hi Peter

Search your sys_id in Document key field in Audit deleted records table.

[Harsh Vardhan]

yes you can. use setNewGuidValue()

Sample code:

var gr = new GlideRecord('incident');
gr.initialize();
gr.setNewGuidValue('bf2e6d2c2f47f810f68d5ff62799b61c'); // your previous sys_id
gr.autoSysFields();
gr.insert();