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‎10-04-2021 11:59 AM
Hello,
I noticed that a record that was associated to a workflow was deleted some time ago. I can easily create the record again but it generates a new Sys iD. This record is tied to a catalog item workflow to process that used the records previous Sys ID. Instead of replacing the sys ID with the new one in the workflow's script, can I just simply use the previous Sys ID I get from my Dev instance and replace it with the new one in Prod? If so, how do I go about it or if this is something I cannot do or is suggested, whats the best course of action to update the Sys ID with a new one in a workflow's script? Just replace it with the new one?
Thank you!
Solved! Go to Solution.

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‎10-06-2021 02:50 PM
Did you get a chance to review my response.
If my answer helped you, kindly mark it as correct and close this thread.

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‎10-04-2021 12:10 PM
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‎09-28-2023 11:49 AM
how do you update the existing record with a new sys id?
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‎05-31-2024 12:48 AM
Did you get the solution for this?

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‎10-06-2021 02:50 PM
Did you get a chance to review my response.
If my answer helped you, kindly mark it as correct and close this thread.
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‎10-06-2021 02:57 PM
Hi Harshvardhan,
Thank you for the reply and the great video showing me the steps you took. After doing more digging around, I decided to go a different route which I should of thought of in the first place. I am just going to copy that missing record from our sub-prod instance and import it back to prod which should solve the issue. Thank you for all your help and the follow up!