Can we add both Flow and Workflow in a Catalog Item?

sattar3 · ‎07-25-2024

Hello All,

Is it possible to add both Flow and Workflow in a Catalog Item? both are for different scenarios.

As mentioned in the help text only one engine can be selected?

Please let me know if anybody work on this kind of requirement in past and what will be procedure if we can add both.

@Community Alums @Ankur Bawiskar

Thanks,

Sattar

Mark Roethof · ‎07-26-2024

@sattar3

Is it possible to trigger both Flow and Workflow... YES IT IS

(just not best practice I guess haha)

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

OlaN · ‎07-25-2024

Hi,

No this is not possible by design.

But you have an option to trigger a Workflow from a Flow and trigger a Subflow from a Workflow, if needed.

Harish Bainsla · ‎07-25-2024

Hi @sattar3

A catalog item can have only one workflow/flow associated with it.

SK Chand Basha · ‎07-25-2024

Hi @sattar3 It's not possible use both

Dr Atul G- LNG · ‎07-25-2024

Hi @sattar3

No it is not possible. You can create flow and subflow but not can't use flow and work flow together.

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