Can we get the ability to paste images (screenshots)directly into this issue description field in incident?

[n_37]

Can we get the ability to paste images (screenshots)directly into this issue description field in incident?

[Vaishnavi Lathk · Accepted solution]

Hello,

You can't paste a screenshot, unfortunately, but you can drag an attachment file onto the header of an Incident and it will auto-upload.

https://community.servicenow.com/community?id=community_question&sys_id=2c468ba1db1cdbc01dcaf3231f96...

Regards,

Vaishnavi

[Gabor10]

You would need to change the field type to HTML to achieve that

[n_37]

Hi Gabor,
I  have converted it in html, I am looking for some other alternative.
thank you for the reply.

[Kev9]

Upvote this Idea: https://community.servicenow.com/community?id=view_idea&sysparm_idea_id=7ef66823dbacc0d014d6fb24399619c1&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests