Can you send an email from an Incident Task?

msmo
Kilo Guru

We can send emails from with an incident but there's no option to send from the incident task.

 

Thanks,

1 ACCEPTED SOLUTION

Thank you so very much!!! The email is visible now.

Best Regards,

Melanie

View solution in original post

9 REPLIES 9

Thank you so very much!!! The email is visible now.

Best Regards,

Melanie

Jim Coyne
Kilo Patron

Please remember to tag the correct answer and any that were helpful.

Jim Coyne
Kilo Patron

I don't think you marked the proper reply as being the correct answer.

Hi Jim,

How do I unmark my reply and mark the correct solution?

Thanks.

You would click on the "Marked as Correct Answer" link to unmark it and then click another to set as the correct answer.  But you seem to be using 2 different accounts, so that would not work.  You would need to be logged in with the account that created the question.