ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to Restrict past date in Date field - Onchange client script

Hi, i have BR script , it is working fine , there is no problem with BR script, i would like to see this functionality in client script CLIENT SCRIPT -ONCHANGE  BR script:  how can i write it into Client Script var today= new GlideDateTime(); var pas...

chanikya by Tera Guru
  • 6539 Views
  • 21 replies
  • 0 helpfuls

User Input from Service portal

Hi Team,  I am looking for some help. What am i trying to do In service portal: Trying to find a way to Create a user input  What is user input: User will  provide an external ticket number (example JIRA, etc.) Click submit  Once submitted  backend w...

Mahesh Nair by Tera Contributor
  • 1503 Views
  • 4 replies
  • 3 helpfuls

How to add extra fields in the change approval summary ?

Hi Team,  Once Change management click on approvals, it's re-directing to approval page. There is summary page( Summary of item being approved), where we misssed we fields I need to add few more( impated user, change plan which ara acutal available i...

find_real_file.png find_real_file.png
B Ashok by Tera Guru
  • 542 Views
  • 1 replies
  • 0 helpfuls

Discovery Fundamentals On Demand Course Task assistance

SCENARIO: Now that Cloud Dimensions has successfully discovered its Windows MID Server, it would like to further discover other Windows and Linux targets in their environment. In order to be successful, valid credentials must be entered into ServiceN...

find_real_file.png find_real_file.png

How to restrict schedule job for triggering multiple times ?

Hi Everyone,how to restrict scheduled job for triggering multiple notifications when users inactive on two cmdb table, notification is triggering twice because users having records on both tables, it should need to triggering once if person is same.S...

find_real_file.png
Community Alums by Community Alums  
  • 644 Views
  • 3 replies
  • 0 helpfuls

Finding Duplicate Records in CMDB

Hi All, I have implemented script to find out the duplicate records with the help of serial number in background scripts. Please check the below script: gatherDupes(); function gatherDupes() {var gr = new GlideAggregate('cmdb_ci_computer');gr.addAggr...

All Work Notes should be hidden when exporting a record

Hi  Can anyone please help for the below query All Work Notes should be hidden when exporting a record  Req: As a person who works with ISAs, DSAs, TPSRM, Scans, Issues, ARAs and Exceptions, I should be able to hide Work Notes from the exported docum...