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11-01-2018 04:23 PM
We can send emails from with an incident but there's no option to send from the incident task.
Thanks,
Solved! Go to Solution.
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11-13-2018 03:02 PM
Thank you so very much!!! The email is visible now.
Best Regards,
Melanie
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11-01-2018 04:33 PM
You need to enable the Email Client on that table first by adding an attribute called "email_client" on the table's "Collection" record - Dictionary attributes.
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11-05-2018 10:17 PM
Did that solve your issue? If so, please mark the response as the correct answer. Thanks.
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11-13-2018 09:27 AM
Thank you Jim. Yes your solution worked as expected.
I'm able to see the email icon in incident tasks, I send the email but it does not show up in the work notes in the form as it does on the incident form. Any suggestions?
Thanks.
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11-13-2018 11:47 AM