Cancel Change request

[Praveen55]

Hello Team,

Need your support on the below

- Cancel Change Request (State-New) as no implementation is required

- Create New Change Task (State-New\Assess\Implement)

Thanks 

[Edison Villela]

Hi,
What should I do if the Cancel change option is not available?

[Brent Sutton]

Hi @Edison Villela , the cancel change option is not available has the change has moved into a "scheduled" state. You could put the change on-hold and then then reschedule which generally takes you back to the "new" state. The cancel change option should now be available for you to select.

Hope that helps.