Cannot see own created Categories in Standard Change Catalog

Mr_Vin
Kilo Expert

Hi,

I cannot see my Categories in Standard Change Catalog. OOTB has Network Standard Changes and Server Standard Changes in related categories section(Screenshot: OOTB). I have similar "IT service Management" category created but cannot see in my related categories section(Screenshot: myown).

Please help!

Thanks in advance.

Kumar

1 ACCEPTED SOLUTION

Did you have at least one Standard Change Template already defined in your category? If not, it is hidden. I have tried to create my own category as well and it was shown up once I created a template for that category. Regarding the updated module, you should keep the sysparm_parent parameter in there to show only Standard Changes category of Service Catalog. Let us know if you need further help.


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5 REPLIES 5

That did the trick. Need to add one Std Chg to see the category appear.