Catalog item description should be mapped to Service request description

[SM123]

Hello All,

When i order a Catalog item it's description should be auto populated to Service request description. could anyone give me the script to achieve this?  or any other way.

[SM123]

Hi @Dr Atul G- LNG ,

I can't use flow because "description" is not a variable and. and there are so many catalog items so for every catalog item i can't go and modify the flow. When you open a catalog item in the "maintain item" module you will find the description field, which i need to populate it in the request form once we order the catalog item.

[Dr Atul G- LNG]

Hi @SM123 

Thanks for update, I tried but I think there is no way to bring this, as short description of catalog item is another table and only way to read this via flow and then bring. Not sure how

but something

catalog item. Short description

take it from here