catalog item field should be visible in sc_req_item or sc_task only for specfic catalog item .
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2 hours ago
Hi Team
I need a help for one of the task
we have catalog item
we have field called users which is a list collector
Once the request submitted it will show user count like below
Now requirment is caller wants the this ' Number of users in this request ' field in sc_req_item.list or sc_task.list only for this catalog item .
So that caller can generate a users count from the list
can any one please provide me the configuration to acehieve this requesrrment
please provide screenshots for better understanding
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2 hours ago
you can add variable to RITM or SC Task List but you can't restrict to show that column only for RITM belonging to particular catalog item
that column/variable will be shown always in list
How to add Variables to List View on Task Table?
Article #19 - How to show Catalog Variables on RITM Lists
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
@Ankur Bawiskar It should be for specfic catalog item .
can you please help me here please provide me steps
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an hour ago
not possible as when list opens it will have RITMs belonging to multiple catalog items
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
