Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Catalog item for Cmdb Ci creation using flow designer

Aradhika Ramesh
Tera Contributor

Hi All,

 

Requirement : Catalog item to create cmdb ci for Computer

when Computer is selected based on the operating system it should fall under class as "Windows" (cmdb_ci_win_server)or "Linux"(cmdb_ci_linux_server).

What I have tried : I have created the flow for the same in the flow designer but it's not getting created under cmdb_ci_win_server when I use inline script for Class field but if I manually enter the dropdown value it creates the record under cmdb_ci_win_server.

AradhikaRamesh_0-1706002942036.png

 

AradhikaRamesh_1-1706003003653.png

AradhikaRamesh_2-1706003059082.png

 

Can anyone please help me with this? 

2 REPLIES 2

abbasshaik4
Tera Sage

Hello @Aradhika Ramesh,

For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/now-platform-forum/flow-designer-create-or-update-ci-record-que...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

VishalB06557037
Giga Sage

Hello @Aradhika Ramesh 

 

It should work with 'scripted' value as well.

can you please let us know if record is created or it is throwing error..??

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates