Catalog item for Cmdb Ci creation using flow designer

Aradhika Ramesh
Tera Contributor

Hi All,

 

Requirement : Catalog item to create cmdb ci for Computer

when Computer is selected based on the operating system it should fall under class as "Windows" (cmdb_ci_win_server)or "Linux"(cmdb_ci_linux_server).

What I have tried : I have created the flow for the same in the flow designer but it's not getting created under cmdb_ci_win_server when I use inline script for Class field but if I manually enter the dropdown value it creates the record under cmdb_ci_win_server.

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AradhikaRamesh_1-1706003003653.png

AradhikaRamesh_2-1706003059082.png

 

Can anyone please help me with this? 

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @Aradhika Ramesh,

For similar kind of requirement, please refer to the link below:
https://www.servicenow.com/community/now-platform-forum/flow-designer-create-or-update-ci-record-que...

 

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik

Vishal Birajdar
Giga Sage

Hello @Aradhika Ramesh 

 

It should work with 'scripted' value as well.

can you please let us know if record is created or it is throwing error..??

 

 

 

Vishal Birajdar
ServiceNow Developer

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