- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2022 08:32 AM
Every item I try and publish from catalog builder seems to get stuck. In catalog builder it states checked out. Within in maintain items it states that it is being published.
There is also a draft version that is not active, but I can't remove this delete or active it.
Not sure when this behaviour started, has anyone else experienced anything similar?
Solved! Go to Solution.
- Labels:
-
Request Management
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2022 09:56 AM
Hello,
This is a known issue that should have been fixed in Rome.
Look at this support article.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0965279
If you are still having issues I suggest opening a HI Support ticket.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-26-2026 07:31 PM
I still see this issue we are on self-hosted instance.