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Catalog UI Policy

davidsmith
Tera Expert

Hello,

I am setting up  new Catalog Item that allows users to request software to be checked by Infosec staff so that they can check on privacy settings and so on. I have some varibales/questions that are visible to the user and some that need to be on visible to the Infosec member of staff. How do I acheive this via a Catalog UI Policy?

 

David

13 REPLIES 13

@Ankur Bawiskar , 

 

I have followed this in the past:

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/catalog-ui-policy-g-user-hasroles/...

 

 

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

@kaushal_snow 

Sorry but could you please share screenshots of what you configured in your instance on how can you add role check in condition of UI policy.

The link you shared doesn't have screenshots either.

I was not able to add that i.e. script anywhere here

AnkurBawiskar_0-1756741115224.png

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar ,

 

kaushal_snow_0-1756741733338.png

You can find this in 2nd tab...

 

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

@kaushal_snow 

Usually developers prefer to use UI policy when there is validation/condition which is simple.

If any script is involved, it's better to use client script.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader