Catalog variable drop down list value.

abhisek · ‎02-13-2025

I have a catalog item drop down variable for example xyz which has 6 values a,b,c,d,e,f. I have another catalog item variable for example abc which has 2 values for example low and high.

The requirement is if abc value is selected as low then on the drop down variable xyz only a,b,c and d should be available to be selected and if abc value is selected as high then on the drop down variable xyz only e and f option available to be selected.

Can anyone please help me out with this.

Thanks in advance.

Regards,

Abhisek Chattaraj.

Ankur Bawiskar · ‎02-13-2025

@abhisek

your requirement is easy.

Create onChange on 1st variable and then simply remove the options from 2nd variable.

what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎02-13-2025

@Dr Atul G- LNG

FYI - this cannot be achieved using UI policy.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎02-13-2025

Oops sorry its catalog CS, as it needs to go to the values level and then show/hide. Thansk fr pointing it.

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