Change Assigned to mandatory

MK21 · ‎03-02-2024

Hello All,

I have requirement on the change task when we open the change task assigned to mandatory and needs to populate that info that assigned to is mandatory to close the ctask

can any one help on this

shyamkumar VK · ‎03-02-2024

@MK21 Check if any other UI policy running on the same field and try to give order higher like 500 to your new policy and give a try

Regards,

Shyamkumar

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

View solution in original post

Dr Atul G- LNG · ‎03-02-2024

Hi @MK21

You can create the UI policy without any condition but in UI Action make Assignment group mandatory.

Make sure Onload is Tick.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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MK21 · ‎03-02-2024

tried but not working

Dr Atul G- LNG · ‎03-02-2024

Is onload is true?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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MK21 · ‎03-02-2024

If my issue resolved i put in Accept but it is not working for me