Change assignment group
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‎06-11-2015 03:52 AM
As an ITIL user, i am not able to assign a change ticket to another ITIL User. when i select the assignment group, i can't see any user inside the list. Please help
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‎06-11-2015 04:16 AM
Can you please paste a screenshot of what is happening.
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‎06-11-2015 04:54 AM
Hi Subhajit, i resolved the issue, there was a proplem with the way the profile is setup for certain users.