Hello All, We have business duration field, is the time an incident remains open within defined business hours, excluding weekends and holidays. It helps measure the time spent on an issue while considering the working schedule of the resolver. Since...
Hi, How to edit the survey score card reports.I want to display the value with hover on the report and it should show for all the display data.Can anyone please help on this, It will be useful.Thanks!
Hi all, I'm seeking information regarding the system administrator user record that's created by default when setting up an instance. I want to confirm some information in case I am wrong. My manager wants to know:1. What's the password complexity s...
How to identify duplicate incident numbers using report
I have a catalog item that is linked to a flow, but the flow never fires and I'm not sure why. It all seems simple enough to set up, but nothing happens when I order an item. Have I missed a configuration step? If I submit a record from the portal i...
We have configuration item as a field on incident, problem, and change. The choice list is filtered to only include CIs from principal classes. We are now capturing configuration item on sc_task records and the choice list is showing all CIs. I've...
When user requests access to application 'Argus Enterprise'1. user must be added to the Group 'ROLE-G-Global-ARGUSEnterpriseUsers'2. user should not be added to any other groups3. meaning user should not be added anymore to any existing groups that c...
what is the best script to join SC)Task and wf_activity in a Database view
Can you please help me someone on below query.I have a requirement to insert a row into the decision table via a scripting flow, where I have an input variable value and an output variable. The input variable references the schedule table, and the ou...
Hello, I was trying to post and respond in forums. Where can I go to check or ask questions more about the GUI of ServiceNow rather then the development and implementation side? I've been skimming Google and Snow Community site and don't see this any...
Hi Friends,I am working on a flow designer. I want to upload the data in attachment into target table via import set (data source)1. End user will attach a file to catalog item.2. The attachment will be displayed on RITM variables.3. In flow designer...
Hi everyone, I have a project requirement related to the change form in ServiceNow. When both risk conditions and risk assessment are active, the risk should first be calculated based on the risk conditions and then adjusted upon completion of the ...
Hi All,I want to remove that 'Close Modal' text from SP Modal.Thank you
Hi,I have created a Scriptinclude and onChange client script but it is not working, i suppose to set the user's location.but it is not happening.onChange Client script: Scriptinclude: User form:If i select user from the reference then location is no...
I couldn't find any best practice or recommendation on the size for the picture for Catalog Item. Do you have any recommendations to ensure consistency across the portal ?
