Change avatar in the agent workspace activity stream

[olufsen]

Hi, I cannot find any resources that pertains to the management of the avatar on workspace. I've followed the instructions about enabling the icons from the properties but still it is not working.

How can I change this to use the profile image I have added in the sys_user and live_profile tables.

[Musab Rasheed]

Hello,

That's not possible unfortunetly.

Regards

[olufsen]

But it was discuss in this https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/build/service-portal/task/configure-activity-stream-avatars-icons.html

However, even setting properties to true, it didn't work.

[Musab Rasheed]

Which version are you in ? San diego or Rome ? If Rome and using Legacy agent workspace then it won't support, it may support for configurable workspace though

[olufsen · Accepted solution]

Found the property to set it to true: glide.activity.show_tile_avatars