Cannot add new Topic to Setup Topics

[Eric24]

I am created a new Topic under Conversational Interfaces > Virtual agent > Designer

I tried using a Duplicate from an existing model and I also created a new one from scratch, but I have the same issue for both. After I created the Topic and published it, I cannot add it to the Topics list because the fields is grayed out.

I went to Conversational Interfaces > Virtual agent>Designer > Custom Greeting and Setup and I selected the Setup Topics tab, click on Add topic and the below is what I get. The files are grayed out and I cannot browse for my newly created topic

I tried Promoted Topics too and the Topic does not show as it was created under the Setup Topics type.

I have all the required roles and I looked around on the web and found nothing. Can someone advise on this please?

I have bot admin and virtual_agent_admin roles. I tested on a a Dev and Test instance. I was not able to test on PDI because of missing plugins

[sachin_namjoshi]

Are you in correct scope?

Regards,

Sachin

[Eric24]

Yes, I am. I started looking at Read only ACL, but I could not figure out where that ACL would be.

So, I created new "Custom Experience" and I am able to add the topic in it, but I also had to go to the Topics Setup Type table to create a new type and even after I did all that, the Topic is not triggered when I test it.

Any clues?

Thanks

[alexq]

I am also facing same issue

can you please suggest how did you create "Custom experience"

Please share me the screen shots or the path ?