Change implementor's mobile number is not populating

[learn nv]

In my catalog item I am trying to populate the variable Phone number with the mobile number of change implementer.

Below is the configuration done in auto populate section of catalog item's Phone number variable.

Dependent Question: Change Implementor

Reference: sys_user

Dot walk path: Mobile phone

Unfortunately, Mobile number is not getting populated.

Thank you,

[Unique45 · Accepted solution]

Hello @learn nv,

You have added the correct values to the auto-populate section.

Make sure the Mobile No. is present in the Implementor's user record in the user table.

[Harish KM]

Hi @learn nv does the user you selected has a phone number on user record?

[learn nv]

Yes user has phone number.

[Unique45 · Accepted solution]

Hello @learn nv,

You have added the correct values to the auto-populate section.

Make sure the Mobile No. is present in the Implementor's user record in the user table.

[piyushsain]

@learn nv 

Please use .toString() in the script while .dot walking