Change Interceptor

[jean-pauldehaas]

hi,

for some reason our change interceptor is not showing anymore in our PROD environment, its working in our lower environments and i tried to check for differences but couldnt find anything.

does anyone has expereince with this ?

[Dr Atul G- LNG]

Sorry, you take me wrong. 

I need the screenshot of the change interceptor in lower environment. & prod , just to see what is the difference.

[jean-pauldehaas]

@Dr Atul G- LNG 

this is Lower

This is PROD

[Dr Atul G- LNG]

Hi @jean-pauldehaas 

Seems you are doing wrong here. 

The first screen shot is of change interceptor and 2nd one when you click on any of the option in interceptor it will open.

[jean-pauldehaas]

@Dr Atul G- LNG 

No, we used to get the interceptor screen whenever we went to the navigator - change - create new but now in PROD when we do this it opens up a new change form directly

[Dr Atul G- LNG · Accepted solution]

Hi @jean-pauldehaas 

Greetings!!

This is from my PDI

I have both option

In navigation bar -- Change -- Create New

and when i select any it open change form.

Seems it is very specific to your instance. and log a HI case

or 

try 

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