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Change management Approval workflow

keerthana10
Tera Contributor

A Normal Change is sent for approval first to a Business Sponsor. Once they have approved, approval then requested from the Technical group. Once they have approved, approval is then requested from the Change Authority

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @keerthana10 

For this you can use the Flow and add the change approval policies. 

 

https://youtu.be/ZagkeAE0dc8

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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thanks

 

If all good, please accept answer and close the thread.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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