Change management Approval workflow

keerthana10 · ‎02-13-2025

A Normal Change is sent for approval first to a Business Sponsor. Once they have approved, approval then requested from the Technical group. Once they have approved, approval is then requested from the Change Authority

Dr Atul G- LNG · ‎02-13-2025

Hi @keerthana10

For this you can use the Flow and add the change approval policies.

https://youtu.be/ZagkeAE0dc8

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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keerthana10 · ‎02-13-2025

thanks

Dr Atul G- LNG · ‎02-13-2025

If all good, please accept answer and close the thread.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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